Terms of Service

Last Updated: July 16, 2025

Welcome to Zuggus! These Terms of Service ("Terms") govern your access to and use of the Zuggus website, services, and applications (collectively, the "Platform"). Please read these Terms carefully. This document is a legally binding agreement between you, the user, and Zuggus Technologies Pvt. Ltd. ("Zuggus," "we," "us," or "our").

1. Definitions

  • Platform: Refers to the Zuggus website, applications, and all related services.
  • User/You: Anyone who accesses or uses the Platform, including Brands and Shoppers.
  • Brand/Seller: A business, entity, or individual who uses the Platform to create and manage marketing campaigns.
  • Shopper/Consumer: An individual who uses the Platform to interact with Brand Campaigns and earn Rewards.
  • Campaign: A marketing initiative created by a Brand on the Platform, which defines certain actions a Shopper can take to earn a Reward.
  • Reward: The value offered by a Brand and distributed to a Shopper upon successful completion of Campaign actions.
  • User Content: Any text, images, videos, data, or other materials that a User uploads, posts, or transmits through the Platform.

2. User Accounts

To use our Platform, you must be at least 18 years old and capable of entering into a binding contract. You are responsible for providing accurate information during registration and for safeguarding your password and account.

3. Terms for Brands

As a Brand, you are solely responsible for your Campaigns and for funding the Rewards offered. You may not create Campaigns that are deceptive, illegal, or infringe on others' rights. Any platform fees will be clearly disclosed, though may be waived under special offers like the "Early Bird Offer".

4. Terms for Shoppers

Rewards are earned only upon valid completion of Campaign actions. Fraudulent activity (use of bots, scripts, etc.) is strictly prohibited and will result in account termination and forfeiture of all Rewards. You are responsible for any taxes on Rewards received.

5. Intellectual Property

The Zuggus Platform and its content are the property of Zuggus. By posting User Content, you grant us a license to use it for operating and promoting the Platform, while you retain your ownership rights.

6. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate your account for any reason, including violation of these Terms.

7. Disclaimers and Limitation of Liability

THE PLATFORM IS PROVIDED "AS IS". ZUGGUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF ₹5,000 INR OR THE AMOUNT YOU PAID US IN THE LAST SIX MONTHS.

8. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be resolved by arbitration in Hyderabad, Telangana, India.

9. Miscellaneous

We may modify these Terms at any time, with notice. If you have any questions, please contact us at legal@zuggus.com.